Important update Enhanced portal security is here. Sovereign has introduced multi-factor authentication (MFA) for portal log-ins. Existing users need to register for MFA once. Follow the guide for the portal you use:

Members: MSS portal login guide (PDF)
Employers: ESS portal login guide (PDF)

Sovereign is introducing multi-factor authentication (MFA) for secure portal log-ins from October 2026. This change strengthens the protection of member and employer data.

What happens next

Affected users receive an email from Sovereign ahead of the change, with step-by-step instructions.
At your first log-in after the change, you set up your second verification step.
From then on, signing in is easier — entering your password as normal then one code sent to your e-mail of authenticator app.

There is nothing you need to do right now. Instructions will be sent directly to affected users before the change takes effect.

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Posted on March 25, 2021 | by mohsin

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